Site Reliability Engineering (SRE) Lead - Banking

This role is responsible for driving reliability, resilience, automation and operational excellence across enterprise infrastructure, spanning both on-premises datacentres and cloud platforms. Working closely with Infrastructure Engineering, Operations, Security and Architecture teams, you will embed SRE principles into the organisation while building and developing a high-performing team.

Key Responsibilities

• Establish, build and lead the Site Reliability Engineering function.
• Recruit, mentor and develop a high-performing team of SRE engineers.
• Own technical reliability across enterprise infrastructure platforms.
• Define and implementSRE best practices including:
  • Service Level Objectives (SLOs)
  • Service Level Agreements (SLAs)
  • Error Budgets
  • Reliability Reviews
  • Operational Readiness Assessments
  • Toil Reduction initiatives
• Drive improvements in monitoring, observability, automation and platform health.
• Champion Infrastructure as Code and automation across infrastructure services.
• Work closely with Infrastructure Engineering, Operations, Security, Architecture and Automation teams to improve service reliability.
• Lead operational resilience initiatives, incident reviews and continuous improvement activities.
• Participate in change governance and support major incident management where required.
• Promote blameless post-mortems and continuous learning across engineering teams.
• Develop reporting, governance and metrics around reliability and platform performance.

Required Experience

• Extensive experience in a Site Reliability Engineering (SRE) leadership role within large enterprise environments.
• Proven experience building or maturing SRE functions and engineering practices.
• Strong technical understanding of enterprise infrastructure including:
  • Compute
  • Virtualisation
  • Storage
  • Networking
  • Public Cloud platforms
• Experience with enterprise monitoring and observability solutions.
• Strong knowledge of Infrastructure as Code using Terraform and/or Ansible.
• Experience working with CI/CD pipelines and version control tools such as Git.
• Hands-on technical capability with the ability to support engineering teams during complex technical issues.
• Excellent stakeholder management skills with the ability to influence technical and non-technical audiences.
• Experience working within highly regulated enterprise environments.

Desirable Skills

• Financial Services or Banking experience.
• Knowledge of operational resilience frameworks and regulatory environments.
• Experience with modern automation tooling and platform engineering practices.
• Industry certifications across infrastructure, cloud, virtualisation or Kubernetes technologies.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates