Business Continuity Manager

Location: Dublin

An exciting opportunity has arisen for an experienced Business Continuity Manager to join a leading organisation in Dublin, where your expertise will play a pivotal role in safeguarding the delivery of critical healthcare, insurance, and customer services.

What you'll do:

• Lead the design, implementation, and continuous improvement of the groupwide business continuity and crisis management framework to ensure comprehensive organisational resilience.
• Own the end-to-end process for Business Impact Analysis, developing effective recovery strategies and overseeing regular testing programmes tailored to evolving risks.
• Design and manage an annual schedule of scenario-based and executive-level crisis exercises, ensuring preparedness at every level of the organisation.
• Work collaboratively with IT and Technology teams to guarantee alignment between business recovery requirements and IT disaster recovery capabilities, minimising potential service interruptions.
• Oversee third-party and supplier continuity arrangements by ensuring that all critical service providers maintain effective, tested contingency plans that support organisational objectives.
• Provide expert input into major change initiatives and new service introductions, proactively identifying potential resilience weaknesses before they impact operations.
• Act as a key contributor during major incident responses and crisis situations, supporting coordinated action across multiple departments.
• Deliver clear reporting and actionable insights to senior management while contributing valuable information for Board-level decision-making processes.

What you bring:

• A minimum of 3–5 years’ experience in Business Continuity Management, Operational Resilience or a closely related discipline within complex organisations.
• Demonstrated experience working with intricate IT environments as well as managing dependencies on third-party service providers for critical operations.
• A proven track record within regulated industries such as insurance, healthcare or financial services is highly desirable for understanding compliance requirements.
• Exceptional leadership abilities combined with strong influencing skills that foster collaboration among diverse internal teams and external partners.
• Outstanding stakeholder engagement skills with the capacity to build trustful relationships across all levels of the organisation.
• Proven capability to operate effectively under pressure during live incidents or crises while maintaining composure and clarity of thought.
• Alignment with organisational values including integrity, dependability, empathy, inclusivity, and commitment to delivering high-quality outcomes.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates