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Customer Success Manager (Spanish Fluency)

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We are currently recruiting for the role of Customer Success Manager (Spanish Fluency) on behalf of a Technology company

Customer Success Manager (Spanish Fluency)

12 month Temp contract - potential for extension or permanency

42.20 euros per hour

City West based - Hybrid working model (3 days on site)

Brilliant opportunity to join a huge brand name

Responsibilities:

  • Lead customers through digital transformation with a clear view of objectives and KPIs
  • Maximise value realisation and return on investment
  • Increase solution adoption and usage with a clear plan
  • Build positive relationships at senior levels
  • Account strategy planning and building success plans to drive loyalty, advocacy and minimise customer attrition
  • Track account's performance and lead critical blocking issues with clear execution plan
  • Build a strong post-sales strategy for your portfolio of accounts

Requirements:

  • Fluency in Spanish and English
  • Experienced in post-sales account management in pre-sales, marketing, creative agency or consulting
  • Strong experience in Digital Marketing Solutions and managing an account portfolio of global accounts strategic accounts at a senior level.
  • Proven experience driving customer retention initiatives, achieving high retention rates and customer satisfaction

This role is managed by Walters People entity which is a temporary recruitment agency.

Contract Type: TEMPORARY

Specialism: Marketing

Focus: Direct Marketing

Industry: Marketing

Salary: €42 - €43 per hour

Workplace Type: Hybrid

Experience Level: Mid Management

Location: Dublin West

Job Reference: RKN063-A466575C

Date posted: 24 June 2024

Consultant: Danielle Gillen

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