Reception & Front of House Manager

A prestigious law firm in Dublin is seeking a Receptionist and Front of House Manager to become the welcoming face and organisational heart of their office.

You will play a pivotal role in ensuring every visitor and colleague experiences a warm, professional, and seamless front-of-house service. The position offers weekly rotating shifts, providing flexibility while allowing you to work closely with supportive leadership and across multiple departments.

What You Will Do:

• Oversee daily reception and front-of-house operations, ensuring a courteous welcome for all visitors.
• Manage team schedules and leave to ensure smooth reception services.
• Generate reports to enhance service delivery and operational efficiency.
• Act as the primary contact for reception-related queries, addressing them promptly.
• Build strong relationships with suppliers to maintain high service standards.
• Champion best practices to enhance client experience and uphold the organisation's reputation.

What You'll Bring:

• Significant experience in high-profile reception or hospitality roles.
• Proven track record in delivering attentive customer care both in-person and over the phone.
• Strong organisational skills for managing multiple priorities under pressure.
• Familiarity with maintaining cleanliness, presentation, and adherence to policies.
• Adaptability and excellent communication skills for effective collaboration.
• Basic knowledge of AV technology to facilitate smooth meetings.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates