Client Enablement Manager

Responsibilities:

· Utilize your Subject Matter Expertise to solve complex Client data problems and lead the team through day to day and strategic initiatives to ensure business requirements are met successfully and the team is supported with guidance, developing future leaders, and fostering a culture of commitment and ownership.

· Act as Data Steward for the Client, Credit and SSI data, to ensure appropriate oversight.

· Set the strategic vision for the team, leading the planning and implementation of strategic initiatives that align with organizational goals, work with stakeholders within Ops and Infrastructure to drive business requirements ensuring both long-term growth and immediate operational effectiveness.

· Engage with internal and external stakeholders including Global Client Management teams, Sales & Trading, Middle Office, Audit, Operational Risk Mgt, Risk and Control, Technology, Data Delivery and Integration Team to manage risks, identify improvement opportunities, and drive collaborative solutions. Review identified project risks and planned controls to assess change per change risk governance standards

· Lead the team through testing and implementation plans with regards to system enhancements or changes as required, establish use cases, and ensure resourcing plans are in place for effective delivery.

Education/Accreditations:

· University or college degree

· 7+ Years relevant work experience in Corporate/Investment Banking within Operations Roles or Client On-boarding Roles.

· 3-5 Years of prior experience leading a high-volume team

Qualifications/Skills Experience:

• Skill in using analytical software tools, data analysis methods and reporting techniques.
• Experience with excel, UI Path or similar small tech solutions.
• Experience in Project Management and leading a team through operational changes.
• Comfortable to manipulate structure and unstructured data.
• Experience with Jira & Kanban boards.

• Advanced ability to lead, plan, implement, and evaluate program/ project activities to ensure completion of initiatives.
• Ability to multi-task and effectively support competing priorities.

If you are interested in this role, please contact me on darragh.oboyle@robertwalters.com or 0858154571