Credit Control Team Lead

Key Responsibilities of the Credit Control Team Lead Job:

• Lead and support a team of Credit Controllers, allocating workloads and setting priorities
• Drive cash collection performance, debtor days reduction, and KPI delivery
• Monitor and manage aged debt, overdue balances, and credit risk
• Act as escalation point for complex customer disputes
• Approve payment plans, settlements, credit limits, and account holds
• Ensure accurate account reconciliations and strong financial controls
• Produce and analyse reports including aged debt, cash collection, and bad debt
• Conduct one‑to‑ones, performance reviews, and team development

Skills & Experience Required for the Credit Control Team Lead Job:

• Proven experience in Credit Control / Accounts Receivable, ideally with team leadership
• Strong understanding of cash collection, aged debt, credit risk, and KPIs
• Experience handling escalations, disputes, and complex accounts
• Confident with reporting, reconciliations, and ledger analysis
• Strong communication, organisation, and stakeholder management skills

The Ideal Candidate

• Results‑driven with a customer‑focused mindset
• Comfortable balancing hands‑on work with team leadership
• Proactive, accountable, and committed to continuous improvement

Benefits of the Credit Control Team Lead Job:

• Opportunity to lead a critical AR / Credit Control function
• Collaborative and values‑driven environment
• Competitive salary, benefits, and career progression

If this sounds like an opportunity you maybe interested in, please feel free to get in touch with an up to date CV or reach out to Neil, in absolute confidence.