Credit Control Specialist (3 Days WFH)

A renowned organisation with over 80 years of experience in providing innovative water solutions, is seeking a diligent and organised Credit Control Specialist. The successful candidate will enjoy a range of benefits including generous annual leave, access to well-being programmes, continuous learning opportunities, and the potential for hybrid working after full training.

Benefits of the Credit Control Specialist Job include:

• A highly competitive starting salary and pension package
• Hybrid working model of 3 days wfh per week

• Opportunity to join a prestigious organisation with a rich history
• Direct contribution to the company's financial health
• Generous benefits package including continuous learning opportunities

Responsibilities of the Credit Control Specialist:

• Manage and maintain ledgers recording customer debts, communications, queries, and outcomes.
• Ensure timely cash collections and proper recording of customer debt.
• Resolve and negotiate debt cases with both internal and external customers.
• Administer customer account details and case notes accurately.
• Collaborate with necessary operational teams to ensure effective resolution of customer debts.
• Handle payment disputes and work closely with collections and credit control teams.
• Perform cash allocation and account reconciliation as needed.

Requirements of the Credit Control Job:

The ideal candidate for the Credit Control Specialist Job brings a wealth of experience in credit control or a related financial role. You possess strong communication skills that enable you to negotiate effectively and deliver excellent customer service. Your proficiency in Microsoft Office applications aids you in managing tasks efficiently. You are comfortable dealing with customers over the phone and working within set KPIs. Familiarity with ERP systems would be advantageous.

• Previous Credit Control experience within a similar Industry.
• Strong verbal, negotiation, and written communication skills.
• Proficiency in Microsoft Office applications.
• Demonstrated ability to provide excellent customer service.
• Comfortable dealing with customers on the phone both incoming and outgoing calls.
• Comfortable working within set KPI's and cash collection targets.
• Familiarity with ERP and company accounting systems is desirable.
• Experience in a shared services environment is a plus.

If this sounds like an opportunity you may be interested in, then please feel free to apply via the link attached with an up to date CV, or reach out to Neil, our dedicated consultant in total confidence

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates